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Legal & Regulatory

Legal and Regulatory Menu:

  • Terms & Conditions
  • Information about us
  • Professional indemnity insurance
  • Complaints
  • Website Use
  • Reliance on material on the website
  • Links to website
  • Cookies
  • Data Protection & Privacy
  • Client Account Interest
  • Anti-Bribery
  • Intellectual Property Rights
  • Limitation of liability
  • Applicable law

Terms & Conditions

We reserve the right to make changes to our terms and conditions at any time and any changes we make will be posted on this page and where appropriate notified to you by email.

We reserve the right to remove your right to use the site at any time without any reason.

Any queries relating to the above information contained in these terms and conditions or on the website should be addressed to the Practice Manager by post at our registered office or email at enquiries@berrysmith.com.

Information about us

Berry Smith LLP is a Limited Liability Partnership, registered in England and Wales with registered number OC326121, whose registered office is at Haywood House, Dumfries Place, Cardiff, CF10 3GA. The term ‘partner’ is used to refer to a member of Berry Smith LLP or an employee of an equivalent standing.

A list of the members of Berry Smith LLP, (all of whom are solicitors) is displayed at the registered office. Address, contact and partner details for our offices can be inspected at our registered office or found on our website or by contacting 02920 345511.

This internet site is provided by Berry Smith LLP.

Berry Smith LLP is authorised and regulated by the Solicitors Regulation Authority (SRA). We are subject to the rules of professional conduct set out in the SRA Standard and Regulations, details of these are available at www.sra.org.uk/solicitors/standards-regulations

Professional indemnity insurance

Berry Smith LLP maintains compulsory professional indemnity insurance cover in accordance with the rules of the Solicitors Regulation Authority. Details of the insurers and policy cover are available for inspection upon request, please email enquiries@berrysmith.com.

Complaints

We are committed to providing a high-quality legal service to all our clients. When something goes wrong we need you to tell us about it. This will help us to improve our service further.

If you have any complaint or concerns about our work or your bill, please raise them in the first instance with the person dealing with the matter.

Please refer to our Complaints Handing Policy by clicking HERE

Contracts by electronic means

If you are a client with whom we have made a contract by electronic means, you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. Should you wish to do so that service can be found at https://ec.europa.eu/

Website Use

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.  Access to our site is permitted on a temporary basis.  We may suspend, withdraw, discontinue or change all or any part of our site without notice.  We will not be liable to you if for any reason our site is unavailable at any time or for any period.

If you chose, or are provided with a user identification code and password, you must treat such information as confidential.  You must not disclose it to any other party.  Should you become aware that a third party has access to this then you must notify us immediately at enquiries@berrysmith.com.

Reliance on material on the website

All content on this site is for general information purposes only and does not constitute legal advice.  The content of this site is not a substitute for professional legal advice.   Berry Smith LLP does not accept any liability, as far as is permitted by law, for any loss incurred due to the reliance on any material or content placed on this website or any sites linked to this site.

Links to website

You may not link to our website without prior written permission of Berry Smith LLP.

Where our site contains links to other sites and resources provided by third parties, these links are provided for information only.

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
  • Analytical/ performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after 23 days.

Data Protection & Privacy

Please click HERE for full details of our Privacy Notice

Client Account Interest

Please refer to our Interest Policy by clicking HERE

Anti-Bribery

Berry Smith runs a zero tolerance approach to bribery and corruption, and has policies for all staff in accordance with the Bribery Act 2010.  Our staff are required to comply with our Anti-Bribery and Corruption policy and are not permitted to receive or offer gifts, bribes or hospitality that could be construed as improperly influencing business decisions.

If you have any concerns in relation to the area, please contact enquiries@berrysmith.com.

Intellectual Property Rights

This website is created using copyright which is owned by us or used by us under licence.   You must not copy, use, reproduce, translate, distribute, transfer, modify, adapt or transmit the website in part or as a whole for any purpose.  Berry Smith LLP allows the printing of copies of material for your own personal use and provided that you retain a copyright mark on such copies and do not provide such copies to third parties or use them for the benefit of third parties.

The rights in all marks and logos presented on this site are owned or licensed by Berry Smith LLP and the unauthorised copying and use of them is strictly prohibited, except in the use of permitted copying, of the material on our website.

Limitation of liability

Nothing in these terms and conditions excludes or limits our liability for death or personal injury arising from our negligence or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use our site;
  • Use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

  • Loss of profits, sales, business or revenue;
  • Business interruption;
  • Loss of anticipated savings;
  • Loss of business opportunity, goodwill or reputation; or
  • Any indirect or consequential loss or damage.

If you are a consumer, please note that we only provide our site for domestic and private use and you agree not to use our site for any commercial or business purpose and we have no liability to you except as expressly set out above.

We will not be liable for any loss or damage caused by virus, distributed denial of service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We do not guarantee that your site will be secure or free from bugs or viruses and you are responsible for configuring your information technology, computer programmes and platform in order to access our site.  You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful.  You must not attempt to gain unauthorised access to our site.  You must not attach our site via a denial-of-service attack or a distributed denial-of service attack.  By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.  We will report any such breach to the relevant enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Applicable law

Please note that these terms and conditions, its subject matter and its formation, are governed by English law.  You and we both agree that the courts of England and Wales will have the exclusive jurisdiction.

Our terms and conditions of business are available on request, please contact enquiries@berrysmith.com.

Our Services

What Our Clients Say

Able to explain things

The exceptional Chris Beames has huge experience, is empathetic and able to explain things in a way that is clear and intelligible.

A B –

Very approachable

Christina is very approachable and responds very quickly to my queries.  In the end, I got what I wanted

Gek L –

Couldn’t have done it without you

We are now happily settling into our new home and obviously couldn’t have done it without you, so thanks so much for all your work and help!

Keiran M –

Brilliant experience

Brilliant experience, Georgia and Sharon have been so helpful throughout, responsive to questions and kept me updated. The purchase wasn’t as straightforward as we thought but I was provided with all the advice I needed. Thank you very much!

Sophia L –

They are truly professional

Chris and Sharon have the patience to explain and communicate clearly with any questions. They will pick my calls or return my calls at any point in time and answer my questions. They are truly professionals and I will always use Berry smith LLP.

Alexander D R –

Whole process seemed seamless

Christina was a pleasure to work with – very efficient and the whole process seemed seamless and more importantly painless. I have no hesitation in recommending Christina and Berry Smith for conveyancing work.

Ravi N –

Outstanding from start to finish

Gemma was outstanding from start to finish. No question was too silly and every response was prompt. The estate agent we used even commented to us their happiness with how quickly they got responses from Gemma during this process. She did an excellent job of making it as painless as possible

Dai L –

Would definitely recommend

Christina was brilliant, very friendly and professional and moved very quickly for us. Would definitely recommend to friends and family. Thank you Christina for all of your help.

Bianca W –

Thoughtful balanced and clear

Georgia is extremely good at keeping me informed and her explanations are thoughtful balanced and clear.

Kate M-B –

Experts in the field.

They are very responsive, experts in the field and very good to deal with. They are commercial minded as well and make the transaction very smooth.

S D – Business Client

Professional, friendly legal team.

Professional, friendly legal team. Good responsiveness and sound advice throughout the process

S B – Client

Really great people.

Excellent professional advice, really great people.

M J – Business Client

All round an excellent experience.

Excellent advice – flexible and responsive with timings and availability to reach a tight deadline – reassuring in tone and delivery. All round an excellent experience.

N J – Business Client

They never fail.

Our main reasons are the easy relationship with partners and the never-failing promptness of their response to our queries. Personal contact at all times. The considerable reliance we came to place on their general legal advice. The firm’s approach and method of working was at all times conscientious and professional

J J – Client

Never had a bad experience with them.

Always use Berry Smith for all Legal work, have done for over 15 years & will continue to do so. Never had a bad experience with them.

S P – Business Client

Very easy to understand.

I found the lawyer dealing with my case was able to assess the content of the dispute quickly and then gave easy to understand options together with risks associated with each option.

S P – Business Client

Much better than any other solicitors

Excellent service by a friendly and proactive team. From the start the guidelines clarity of the process and the team communicated well regarding updates. A much better than any other solicitors I have dealt with and a thoroughly professional team to deal with.

M J – Client

Totally professional

Whilst the contact was totally professional, I enjoyed the friendly, “down-to-earth” approach, we could talk on a human-to-human level without the technical speak that you sometimes meet with legal representatives. I also considered that there was a business like, practical attitude

S N – Business Client

Very easy to work with.

Impressed with speed of responses and overall experience. Although a relative straightforward matter, processes completed quickly and efficiently. Easy to work with.

C M – Client

Professional, great communication and very supportive

Really professional, great communication and very supportive. Email and telephone calls were always replied/returned promptly. Very knowledgeable and guidance was always readily available. I have already recommended Berry Smith to a number of friends.

S Z – Client

Friendly, polite and extremely prompt

Everyone I’ve dealt with during the process has been friendly, polite and extremely prompt, and managed to complete the conveyancing on a purchase and sale just before the end of the stamp duty holiday- couldn’t be happier!

E H – Client

Clear, concise, professional

The lady that dealt with my case, was clear, concise, professional and kept me informed at every stage. She was excellent.

A C – Client

Customer care and attention was very thorough

Customer care and attention was very thorough; there was a strong sense that the firm was determined to achieve the best outcome for its clients.

P M B – Client

All meetings were friendly and professional.

I felt communicated with and always in the loop. Any questions I had were answered promptly. All meetings were friendly and professional.

R P – Business Client

Very responsive, knowledgeable and facilitative

It was such a relief to have representation through what is otherwise a very isolating process of undergoing a MBO. Communication was great, very responsive, knowledgeable and facilitative.

C P – Business Client

Advice given was clear and concise

The advice given was clear and concise, the response to the initial contact was prompt and this has been reflected in all the work carried out. I am transferring some property between two SIPP’s and l was very pleased to find the new SIPP had appointed Berry Smith to act on my behalf.

E A – Client

High levels of experience

High levels of experience and technical ability were employed to deliver a comprehensive solution.

P F – Business Client

First class service

A first-class service. Good advice, prompt responses to all enquiries and very good value.

S W – Client

Thanks for all your support.

Thank you so much for all the help, understanding and support to reach this point, it’s been very much appreciated

A M – Business Client

Felt at ease during the process.

Very clear advice, felt at ease during process. I would be happy to use again when I require legal advice.

N R – Client

Professional & Responsive

Professional service, dealing with a single point of contact who is helpful and responsive. Also, having the weight of the Berry smith brand behind us, adds credibility to our business.

A M – AM – Business Client

Very Approachable

We felt that you had an immediate understanding of our requirements. Your response was illustrated in a way whereby we were not clouded by “Legal” jargon. Your team are very approachable.

L C – Client

I couldn’t fault the care and attention.

I couldn’t fault the care and attention given by Berry Smith Lawyers. Their attention to detail and professionalism resulted in a successful outcome to my claim, despite a few setbacks along the way.” I hope I won’t need their help again but wouldn’t hesitate to contact them should the need arise.”

A B – Client

Service provided was excellent.

First solicitor I have ever had any confidence in! I loved how easy my claim was and the service provided was excellent!

T M – Client

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