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Latest News
How Artificial Intelligence Is Redefining the Customer Experience: Lessons from Starbucks
4 February 2026
When customers pull into a Starbucks drive-thru or step inside one of its cafés, the experience can feel reassuringly familiar. Yet behind the scenes, artificial intelligence is playing an increasingly important role in how the global coffee chain operates. Starbucks’ recent investments in AI highlight a broader shift across consumer-facing businesses: technology is no longer […]
Beyond Best Efforts: Making SLAs Measurable and Enforceable
3 February 2026
In any service relationship, expectations matter. Clients want confidence that services will be delivered reliably, consistently, and at an agreed level of quality. Service providers want clarity on what success looks like and how it will be measured. A well drafted Service Level Agreement (SLA) bridges that gap by turning expectations into measurable, enforceable commitments. […]
Embracing Podcasting as a Business Development Tool
2 February 2026
In an increasingly competitive digital landscape, businesses are constantly searching for new ways to stand out, build trust, and connect with their audience. One medium that has rapidly grown in influence is podcasting. Once considered a niche format, podcasts are now a mainstream channel for brand building, and client engagement. Whilst podcasting can offer significant […]
Upcoming Employment Law Reforms
28 January 2026
Part 1: What to Expect in February 2026 Following Royal Assent of the Employment Rights Act in December 2025, employers should expect significant changes to employment rights in the UK over the coming years. However, not all changes will take effect at once and so the team at Berry Smith will guide you through each […]
Workplace investigations – how Berry Smith can support you
28 January 2026
From the BBC to other household‑name organisations, recent high‑profile cases in the media have put workplace conduct firmly in the spotlight. While these cases are often complex and fact‑specific, they all underline the same message: getting workplace investigations wrong can carry serious legal, reputational, and operational consequences. Workplace investigations are rarely straightforward. Whether dealing with […]
Data Protection in Professional Services: Managing Client Confidentiality and Compliance
27 January 2026
Professional services firms operate on trust. Whether advising on legal matters, financial affairs, property transactions or consultancy projects, clients expect their confidential information to be handled securely, lawfully and with the utmost care. In an era of heightened regulatory scrutiny, increasing cyber threats and complex data protection legislation, meeting those expectations has never been more […]
The Hidden Risks in Boilerplate Clauses
27 January 2026
When negotiating a commercial contract, parties naturally focus on the headline terms, such as price, scope of services, delivery obligations, and liability caps. Tucked away at the back of most agreements, however, is a set of provisions often labelled boilerplate clauses. These clauses are frequently treated as standard, low-risk or even ignored altogether. This approach […]
Berry Smith 2025 Review: A Year of Growth, Innovation and Recognition
26 January 2026
2025 was a standout year for Berry Smith LLP, with sustained growth, strategic ambition and meaningful progress across the firm. Building on our strong foundations, we expanded every department and welcomed new solicitors, trainees and paralegals who will help shape the future of our Cardiff-based law firm and our wider UK presence. Our continued investment […]
Engaged over the festive period? It may be time to think about a prenuptial agreement
21 January 2026
The Christmas and New Year period is one of the most popular times for couples to get engaged. While planning a wedding is an exciting chapter, it is also an important moment to consider practical matters, including how finances would be dealt with if the relationship were to unfortunately ever break down. Prenuptial agreements are […]
The January Divorce Spike: What It Really Means, and the No Fault Divorce
21 January 2026
Each year, as the festive season comes to an end and a new calendar year begins, family law solicitors across England and Wales experience a noticeable rise in enquiries about divorce and separation. This pattern, often labelled by the media as “Divorce Day” or “Divorce Month”, reflects a broader trend of individuals seeking clarity and […]
“Alright, Alright, Alright”: How Matthew McConaughey Is Using Trade Marks to Push Back Against AI Misuse
19 January 2026
Artificial intelligence has made it easier than ever to create convincing images, videos and audio of real people, without their knowledge or consent. For public figures, this presents not only reputational risk but also a significant commercial problem: the unauthorised exploitation of their name, likeness and voice. Actors, musicians and brands are increasingly discovering that […]
AI Under Scrutiny: Grok, Deepfakes and the UK’s Latest Legal Response
19 January 2026
The UK’s approach to artificial intelligence regulation is being tested in real time following serious allegations that Grok, an AI chatbot belonging to Elon Musk integrated into the social media platform X, has been used to generate inappropriate images. What began as public outrage has quickly escalated into regulatory scrutiny, political intervention and accelerated legal […]